Duration: 5 days- 40 Hours

Language: English & Greek

Certification of Specialization

Level: General

According to the respective OECD study in 2017 Patient Safety is one of the Strategic Axes and Targets of the National Health Systems globally, for the upcoming decades. In the past, as medical technology and biopharmaceutical products advanced and the status and authority of medicine and health care grew, it was increasingly assumed that care was safe (Berwick 2016). Undesired, adverse clinical outcomes resulted from unavoidable complications caused by the patient’s condition and comorbidities, and harm was thought to be isolated to rare cases.

However, this assumption of safety started to be questioned in the 1980s and 90s as healthcare harm was investigated in a more structured and scientific manner. Reports such as To Err is Human (IOM, 1999), the Quality in Australian Health Care Study (Wilson et al 1995), and similar reports in European countries revealed that many as one in ten hospital patients were harmed unnecessarily and that a substantial proportion of patients died as a direct result of medical care. Unsafe care and resulting patient harm was not just a result of human fallibility but principally the result of system failures in the way care was organized and coordinated. Moreover, much of this harm was deemed preventable.

The extent to which this care is safe has historically received less attention in developing countries. To address this gap and acknowledge patient harm as a public health issue, WHO launched the Patient Safety Programme in 2004.

Patient harm manifests directly in the need for additional treatment, more diagnostic testing, (re) admission to hospital or prolonged hospital stay, and other additional use of scarce healthcare resources. Patient harm is any unintended and unnecessary harm resulting from, or contributed to by, health care. This includes the absence of indicated medical treatment. An adverse event is an incident during care that results in patient harm.



Participants will acquire basic knowledge and skills regarding the following major issues

  • Clinical and non- clinical risks identification and classification in the healthcare settings.
  • Risks assessment and systemic management of risks
  • Patients Management Processes and Allocated risks (In patients/ Outpatients/ Clinical Departments/ Diagnostic Departments)
  • Peri-Operative Safety
  • Emergency Preparedness
  • Methodologies- roles and responsibilities for patients risks management in the healthcare facilities
  • Critical Incidents Reporting Systems and Adverse Events reporting – Trigger tools and international methods (IHI)
  • Common types of adverse events (set as Prime Goals by WHO- OECD)



  • Students in Health sciences
  • Medical Doctors/ Nurses, other Healthcare professionals
  • Professionals that are involved in the clinical operation planning
  • Quality Managers in healthcare facilities