Compliance is not an end in itself.
It is the foundation for safe, reliable and sustainable health services.

The continuous improvement of health services is directly linked to the ability of organizations to operate in accordance with recognized standards of quality, safety, governance and organizational effectiveness. Internationally, organizations such as the World Health Organization (WHO), the OECD, the International Society for Quality in Health Care (ISQua) and the International Organization for Standardization (ISO) promote the implementation of frameworks and standards that strengthen accountability, transparency and continuous improvement in health services.

Compliance with international standards is not merely a certification process. It is a strategic organizational development tool that enables health providers to systematically evaluate their performance, manage risks effectively, enhance patient safety and ensure the sustainability of their services.

The Euro-Mediterranean Institute for Quality and Safety in Health Services supports health organizations at all stages of the compliance journey—from initial assessment and gap identification to the development of governance mechanisms, implementation of requirements and preparation for external evaluations, certifications or accreditation processes.

The implementation of international standards contributes to:

• Strengthening trust among patients, health professionals and regulatory authorities.
• Improving the safety, quality and effectiveness of services.
• Developing mechanisms for evidence-informed decision-making.
• More effective risk and resource management.
• Enhancing organizational resilience and sustainability.
• Preparing for national and international evaluations and collaborations.

Our methodology is based on the principles of clinical governance, continuous quality improvement (CQI), risk management and organizational maturity.

The provided services include:

• Gap Analysis and compliance assessment.
• Development of compliance and improvement plans.
• Process mapping and redesign.
• Development of policies, procedures and monitoring mechanisms.
• Support for internal audits.
• Training of staff and management teams.
• Preparation for external audits and certifications.

Support is provided based on international standards and best practices, such as:

• ISO 9001:2015 – Quality Management Systems
• ISO 7101:2023 – Healthcare Organization Management Systems
• EN 15224:2016 – Quality Management in Healthcare
• International Healthcare Accreditation Standards (ISQua Accredited)
• WHO Quality of Care Framework
• WHO Global Patient Safety Action Plan 2021–2030
• OECD Recommendations on Health Care Quality and Patient Safety

Indicative Experience

The Institute has experience in preparing organizations for compliance with standards such as ISO 9001, ISO 27001, ISO 37001 and EN 15224. Indicative projects include the development of quality assurance systems for ESRA, the Hellenic Gaming Commission (HGC), Larnaca General Hospital and health service providers in Greece and abroad.

For more information, please contact us at info@eiqsh.eu.