Key Information

• Duration: 20 training hours (5 days)
• Mode of Delivery: Online synchronous participation
• Access to training material and knowledge certification exams through the Institute’s asynchronous learning platform
• Recognized by the Hellenic Nurses Association (5 Continuing Education Units are awarded)
• Possibility of registration in the Registry of Certified Trainees in Patient Safety Systems and Adverse Event Investigation in Health Services

Description

The new regulatory framework for Patient Safety (according to Government Gazette B’ 2444/30.04.2025) introduces for the first time in Greece an organized national system for reporting, investigating, and analyzing adverse events in health services. It essentially marks the transition from managing isolated errors to systemic organizational learning and improvement of health services.

For the first time, the following are institutionalized:

• Non-punitive reporting culture
• Organized event investigation
• Root Cause Analysis (RCA)
• Common classification standards
• Dashboards and safety indicators
• National mechanisms for learning from events

Added Value for the Participant

The process of managing and investigating adverse events and safety incidents in Health is a function of healthcare organizations governed by specific principles and standards. According to these standards, events are categorized, investigated, and utilized for the redesign of operational systems and the continuous improvement of organizations.

For such a framework to operate effectively, healthcare organizations need professionals with specialized training, capable of applying internationally recognized tools, investigation techniques, and methodologies prescribed by modern quality and safety standards. This is precisely the specialization introduced for the first time in Greece by the Institute’s training program, offering participants practical knowledge, structured methodology, and skills for immediate application in the health services environment.

Topics

• Reporting and Classification of Adverse Events
• Patient Safety and Safety Culture
• Near misses, adverse and sentinel events (Near Misses – Adverse Events – Sentinel Events)
• Root Cause Analysis (RCA)
• Clinical audit and analysis tools (Clinical Audit – Trigger Tools)
• Corrective Action Plans (CAPA)
• Simulations and Group Workshops

Learning Objectives

Upon completion of the program, participants will be able to:

• identify and classify patient safety events,
• apply investigation methodologies and root cause analysis,
• design corrective and preventive actions,
• support the development of a safety culture in healthcare organizations.

Target Audience

• Hospital Management
• Quality and Safety Managers
• Physicians
• Nurses
• Quality and Safety Committees
• Clinical Governance and Risk Management Executives
• Healthcare Professionals

Expression of Interest

Fill in the expression of interest form to be informed about the upcoming dates of the program.